Course syllabus


TEK431 Change management and improvement processes lp1 HT20 (7.5 hp)

Course is offered by the department of Technology Management and Economics

Contact details

Confirmed Guest lecturers:

  1. Sari Scheinberg - Action Research Center
  2. Anna Sandberg - Volvo Cars
  3. Mats Färnstrand - CoreChange
  4. Anna Norinder - Chalmers 
  5. Hans Winberg - Foundation Leading Health Care

Course purpose

This course provides insights into change and improvement theories and practices on the organizational level; it consists of lectures, literature seminars with homework assignments, seminars with experienced change managers from industry, as well as authoring and presentation of a term paper. The areas covered include theories on learning, leadership, resistance, and levels of analysis.

All course participants study a common body of literature and in addition each student group specializes in a narrower area (term paper). The theoretical content of the course is discussed from the perspective of practical experiences of change projects in industry. These experiences come from research projects, participants’ personal experiences and above all from seminars with experienced change managers.

A major part of the course is an in-depth group assignment where participants themselves choose a specific area to specialize in. The aim is to combine theories with practice by conducting a literature analysis accompanied by own data gathering from organizations and document the analysis in a term paper.


The schedule on Canvas will be used for the course and links to online lectures are placed in the Canvas schedule/calendar.


Location: The course will to a large extent be given online. You will get a link that give you access to a Zoom meeting for each scheduled lecture.  

If not agreed on differently, tutoring will be carried out online. You make arrangements with your tutor on e-mail.

Preliminary schedule 

Week Date/time Topic

2020-09-02: 10-12

Lecture 1: Introduction to course and change management– Petra Bosch

2020-09-02: 13-16

Lecture 2: Change management theory & Introduction to term papers.- Petra Bosch


2020-09-07: 8-12

Guest lecture 1: “So you want to change the world, why not? Large system changes at all levels” - Sari Scheinberg
2020-09-07 24:00 Hand-in: Discussion Questions (Lit. Seminar 1)
2020-09-07 24:00 Hand-in: Preliminary Term Paper Proposal for discussion at supervision

2020-09-02: 10-12

Lecture 3: Change management theory. Petra Bosch

2020-09-09: 13-15

Literature Seminar 1: Why do companies fail in change processes?


Consultation: Supervision

Book time beforehand with supervisor

2020-09-14: 9-12

Lecture 4: Communication and change agents? Pernilla Gluch

2020-09-14 24:00

Hand-in: Discussion Questions (Lit. Seminar 2)

2020-09-14 24:00

Hand-in: Term Paper Proposal – final version

2020-09-16: 10-12

Guest lecture 2: Change Management consulting - Mats Färnstrand

2020-09-16: 13-15

Literature Seminar 2: Management theories and change


2020-09-21: 9-12

Lecture 5: Motivation and Resistance to change Ingrid Svensson

2020-09-23 - 24:00

Hand-in: Discussion Questions (Lit. Seminar 3)

2020-09-23: 10-12

Guest Lecture 3: Change at Scale – Automotive going Agile – Anna Sandberg

2020-09-23: 13-15

Literature Seminar 3: Title:

Leadership, Resistance to change and motivation




Book time beforehand with your supervisor


2020-09-28: 9-11

Guest Lecture 4: Change - perspectives from the consultant, the manager and the employee - Anna Norinder

2020-09-30: 10-12

Lecture 6: Sustaining Change, learning and ethics – Petra Bosch


2020-10-05: 9-12

Lecture 7: Driving Change & Implementation – Andreas Hellström

2020-10-05- 24:00

Hand-in: Discussion Questions (Lit. Seminar 4)

2020-10-07: 10-12

Guest Lecture 5: Hans Winberg, Foundation Leading health care.

2020-10-07: 13-15

Literature Seminar 4: Title:

Driving change



Consultation: Supervision

Book time beforehand with your supervisor


2020-10-15 24:00

Hand-in: Term paper – first version.

Please send one copy to your opponents


Quiz online




Presentation: Presentation and opposition of Term Papers



Consultation: Supervision feedback possibility

Book time beforehand with your supervisor


2020-10-28 24:00

Hand-in: Term Paper – Final Version

This version will be graded!

Course literature

All literature for the course is provided through the lectures and the literature seminars. A full reference list of the literature is provided in the Canvas module (literature seminars).

Course design

The course contains lectures, guest lectures and literature seminars

  • 7 Lectures
  • 5 guest lectures
  • 4 literature seminars
  • Group presentation and opposition
  • A major part of the course is a project assignment in groups


  • Literature seminars

As a participant you are expected to read all of the material supplied before each literature seminar and submit three discussion questions based on your reading. The questions need to be suitable for discussion, but you do not necessarily need to have a definitive answer for them. Good questions often connect different pieces of literature. You should also provide a motivation to why each question is relevant. It is mandatory to hand in three questions/motivations before each seminar (through Canvas).

Attendance at literature seminars is highly recommended both because of the opportunity of learning in small group discussions/seminars and because active participation provides bonus points that affect the grading. Active participation during the literature seminars is awarded with bonus points.

During the literature seminar sessions, the class is divided in two groups; Literature Seminar from 13:15 to 15:00 with two different zoom links on Wednesdays (the groups and timing are subject to change).

  • Guest lectures

The guest lectures will highlight different aspects of change management in practice. Submission of a written reflection (1 -1,5 pages max.) based on the guest lecture, provides bonus points that affect grading as it is a way of showing active participation (reflections on at least 3 guest lectures are required to receive any bonus points). You are assessed on the:

  • Ability to summarize the guest lecture content
  • Ability to describe your main personal learnings from the guest lecture.

Changes made since the last occasion

A summary of changes made since the last occasion.

Learning objectives and syllabus

Learning objectives:

  • Define, describe and interrelate management and change theories
  • Define, describe and evaluate change and improvement approaches
  • Provide good examples on quality driven improvement and change processes and projects
  • Develop a sustainable and ethical understanding and approach to change
  • In-depth understand and analyze one more narrow areas within the field change management and improvement processes
  • Develop an ability to critically view consultants packaging of change and improvement project offerings.

Link to the syllabus on Studieportalen.

Study plan

Examination form

The examination is based on a term paper written in groups of two or three students and an online quiz.

However active participation in literature seminars (both as participant and a leader) and guest lectures, and submission of discussion questions/comments on other groups’ term papers, affect the final grading (bonus points can be gained). The final grades are: fail, 3, 4, or 5.

  • Online Quiz: An online Quiz focusing on the literature and lectures is provided through Canvas and is graded with a pass or fail. A pass (which is 50% of the questions are correct) is needed to finalize the whole course.
  • Term paper (3-4 persons): The term paper assignment includes the choice of topic to study, the development of a theoretical understanding and research questions, empirical data collection, analysis, hand-in of a written report and oral presentation at a seminar. The written report should not be more than 5,000 words. This strict limit excludes the front page, table of content, reference list, and appendices.

The first hand-in of the term papers is on Thursday 2018-10-15 (23:59 h). Each group is supposed to present its term paper and to provide constructive comments on another group’s term paper. Before the presentation of group’s report, the group has to submit the slides that will be used. Attendance at the presentation seminar is mandatory.

Each group will be assigned another group’s term paper to scrutinize in detail as opponents (more information will be provided). As an opponent, you are supposed to make both a written (1-2 pages) and an oral opposition including a few questions suited for discussion and suggestions for improvement. More detailed comments (e.g. on language etc.) are only provided in the written comment. In addition, you are also required to review two other term papers in order to be able to participate in a discussion (more information will be provided).

After the final presentation, you have the opportunity to consider the comments and improve your report. The final deadline to hand-in the term paper is on Wednesday 2019-10-28 (23:59 h). This version will be graded.

Course elements Max points Assessment criteria Compulsory/optional
Term Paper 42 p
  • Overall impression, including lay-out, coherence, referencing and length of the paper
  • Introduction (relevance of selected purpose)
  • Literature overview
  • Methodology
  • Empirical data presentation
  • Discussion and conclusion
Compulsory min. 17p for pass
Online Quiz pass
  • Demonstrated understanding of the theory presented in the course
Compulsory 50% needed for a pass
Literature seminar participation 4p

Active participation in the literature seminars

Optional 1p per lit. sem.
Send in question for literature seminars 4p

Send in three questions for the literature seminars

Compulsory, 1p per lit. sem.
Guest lecture reflection 10p
  • Ability to summarize the guest lecture content
  • Ability to summarize your main personal learnings from the guest lecture
Optional, 2p per reflection
Total 60p

See slides introduction for the grading of the course: for finalizing the course you need:

Quiz pass (50%), term paper of at least 17points as well as at least 40% of the bonus points (meaning 7 bonus points). (as mentioned in the slides)

Final grade:

  • 24 – 35 points = 3
  • 36 – 47 points = 4
  • 48 – 60 points = 5

Course summary:

Date Details Due